Refund policy

RETURN & EXCHANGE POLICY

We, Royal Pure Retatrutide Peptides in USA, strive to ensure your satisfaction with our peptides products. Due to the nature of our products, ALL ITEMS ARE FINAL SALE. If for any reason you are not completely satisfied with your purchase, you may contact us at hi@retatrutide-peptides.com to resolve any issue. We are committed to building trust and confidence in your research peptide purchases. We welcome customer third party tests from Janoshik, Vanguard, Chromate, MZ Biolabs, Trustpointe Analytics to confirm our products mass and purity. Our guarantee is purity over 99% and mass within 5% of fill.

 

Eligibility Requirements (Strict)
To be eligible for a return, your item must meet all of the following:

-Unopened, unused, and in the exact condition received
-Original packaging intact, including any tamper-evident seal (if applicable)
-All original components included (vials, packaging, inserts, etc.)
-Proof of purchase (order number / receipt)


If an item has been opened, used, reconstituted, or shows signs of tampering, it is not eligible for return.

 

Return Processing Fee 
Approved returns are subject to a 15% return processing fee, deducted from your refund, to cover inspection, verification, labor, and payment processing costs. Returned items are not restocked or resold. 

  • The return processing fee is calculated as 15% of the product price paid for the returned item(s) (i.e., the post-discount amount shown on your order confirmation), excluding taxes and shipping.

  •  The return processing fee is separate from any return shipping label cost (if applicable), which may also be deducted as described below.

  • This fee does not apply when the return is due to our error (incorrect item shipped, verified damage in transit, etc.) 


Important Compliance Note
Our products are sold for research use only. Any mention or indication of personal use (human or animal) violates our website guidelines and voids eligibility for returns/refunds under this policy.

 

Return Shipping & Fees
1.Return shipping is the customer’s responsibility unless the return is due to our error (wrong item, damaged in transit, etc.).
2.If we provide a return label, the cost of return shipping may be deducted from your refund.
3.All approved returns are subject to the 15% return processing fee described above, unless the return is due to our error. 

 

Email: hi@retatrutide-peptides.com