Shipping policy
Shipping policy
This Shipping Policy explains how orders are processed and shipped through www.retatrutide-peptides.com. By placing an order, you agree to the terms below.
Order Processing Time
- Orders are typically processed within 1–2 business days (excluding weekends and holidays).
- During high-volume periods (sales, holidays, supply delays), processing may take longer.
- Orders are processed only after payment is successfully confirmed.
Note: Processing time is separate from shipping time.
Estimated shipping times may vary based on the location and carrier service. Once the package is handed over to the carrier, we cannot control or guarantee specific delivery times. Delays caused by carriers, weather conditions, or other unforeseen events are beyond our control. We recommend that customers track their orders using the provided tracking number for the most up-to-date information.
Please ensure your shipping address is entered correctly at checkout. We are not responsible for errors in the provided address. Once shipment tracking shows your order as delivered to the provided address, the order is considered final and non-refundable. If you did not receive your order or believe it was stolen, please contact shipping parties directly to inquire about the delivery. We are unable to provide replacements or refunds for orders marked as delivered. We are not responsible for stolen packages after delivery is confirmed by the carrier. At our discretion, we may assist by providing documentation needed for a carrier claim.
Research Use Only
Products sold on this website are intended solely for in-vitro laboratory research use and are not for human or animal use. Shipping communications and customer support will not provide guidance or instructions for personal use.
Contact
For shipping questions, contact: hi@retatrutide-peptides.com
Include your order number for fastest support.